Both wireless and cabled telecommunication networks require extensive, cost-intensive infrastructure. Internet communications solutions often turn out to be cheaper in the long run.
Equipment failure, network congestion, and other possible “difficulties” that might arise in the most unexpected moment can have a negative effect on the company’s overall performance. That is why you have to choose a reliable software developer for your telecom solutions.
This is one of the major telecommunication problems for telecom-related companies. And here is where business support systems such as CRMs help by increasing customer satisfaction rates.
Billing telecom clients is a true pain for the providers as it is really hard to keep track of the finances over invoices and other documents. Elinext designs the solutions that would ease up your administrative burden.
Elinext provides its clients with custom telecom software development and maintenance services. We work on developing both Operations Support Systems (OSS) and Business Support Systems (BSS). Our portfolio also includes corporate portals and video conferencing platforms, mobile apps that include voice video streaming and other rich functionality.
We develop VoIP services that allow end-users to make calls to any spot of the world via the Internet.
As for company owners, it allows customizing settings for end-users to categorize them.
Our developers design cloud-based telecom solutions and customize communication products for business needs. Among the functions that these solutions include are:
Our custom software solutions allow tracking and making actions accordingly on the whole range of different activities, such as:
Telecom companies are capable to engage with customers in multiple ways with the help of Elinext CRM solutions:
ERP software solutions allow telecom companies to remain technologically and economically viable.
Such software also opens up market opportunities and might serve as:
Elinext Software allows real-time billing, invoicing and charging. Customers have instant control over selected telecommunication plans and could switch to some other offering if needed.