Custom Relationship Management system developed by Elinext for the travel industry representatives helps concentrate services, business processes and staff on the acquisition and retention of loyal customers by responding to their individual needs and values. Our CRM systems become a perfect solution for winning new customers and managing operations, as well as enhancing your company’s productivity.
Allows tracking all available information related to customer, PNR (Passenger Name Record), travel itinerary, pre-sales and post-sales communication. Using it, travel agents will be able to follow customers’ needs more effectively and on time.
Helps your staff members to perform their activity cohesively and join their forces, knowledge and expertise to gain common goals, operating in a logically coordinated manner.
Is intended to provide guidance about software product and help with troubleshooting.
Provides your sales and controlling departments with consolidated statistics and reports on customer and booking data. Utilization of powerful analytical tools and sophisticated metrics due to CRM solution helps profile and identify your most highest yielding customers as well as estimate the effectiveness of your B2B and B2C campaigns.
Records when, where and how your company communicated with a customer and helps accurately schedule bookings and orders.
Helps travel agents interact more effectively with clients, easily edit, save or update customer-related events, managing all customer activity.
A major German advertising company wanted to create a website for travelers to attract them to the North Sea Area. To meet this challenge and build loyalty to this region, the customer decided to create a visual map with photos showing real travelers’ emotions followed by text feedbacks.
Our client wanted to integrate an automated solution to its customer service department which processes a large number of requests on a daily basis.
The initial requirement was to improve and refine the existing company website in terms of security, usability, payment options and search engine optimization.
Our team had to port the successful mobile travel app - Tripwolf , on Windows 8.1 platform. The developed application must support a wide range of devices: from budget smartphones to powerful tablets.
Our engineers implemented the so-called “pseudo” AR concept which helps the mobile application to recognize a stop using the data from a compass and a gyroscope.
Elinext team worked on the management console for the system that ensures IT integrity management across different devices within the enterprise, starting from servers, network devices, and databases to desktops and mobile devices.
According to the provided request Elinext specialists had to create a mobile optimized version of an existing www.livesv.com website – the portal that provides full coverage of information about events, entertainment and cultural activities in Silicon Valley.
The client required to develop a tourism website, where potential customers can obtain information about available tours to Ukraine, view gallery of images showing places of interest as well as register for coming tours and events.
The application provides both information about all Britain hotels, museums, art galleries, historic houses, gardens, spas, golf courses, restaurants, and pubs & information about all UK registered home care and nursing agencies, local authorities and the major care associations and suppliers.