Custom CRM Development
We are ready to explore and understand the main specifics of doing business in your travel company to implement the right features that will automate the main business processes.
Custom Relationship Management system developed by Elinext for the travel industry representatives helps concentrate services, business processes and staff on the acquisition and retention of loyal customers by responding to their individual needs and values. Our CRM systems become a perfect solution for winning new customers and managing operations, as well as enhancing your company’s productivity.
Allows tracking all available information related to customer, PNR (Passenger Name Record), travel itinerary, pre-sales and post-sales communication. Using it, travel agents will be able to follow customers’ needs more effectively and on time.
Helps your staff members to perform their activity cohesively and join their forces, knowledge and expertise to gain common goals, operating in a logically coordinated manner.
Is intended to provide guidance about software product and help with troubleshooting.
Provides your sales and controlling departments with consolidated statistics and reports on customer and booking data. Utilization of powerful analytical tools and sophisticated metrics due to CRM solution helps profile and identify your most highest yielding customers as well as estimate the effectiveness of your B2B and B2C campaigns.
Records when, where and how your company communicated with a customer and helps accurately schedule bookings and orders.
Helps travel agents interact more effectively with clients, easily edit, save or update customer-related events, managing all customer activity.
