Customer
For more than 40 years, this American corporation has been delivering enterprise management software and solutions to help businesses deploy, monitor and secure their applications and infrastructures. The company boasts $4.4 billion in annual revenues and over 11,000 employees on board.
Challenges
Over 12 years ago, the customer turned to Elinext to perform ongoing testing of their product, which is a multi-module system for real-time collection and management of KPIs across an IT infrastructure. The software is designed to help enterprises such as Bosch, Verizon, Volkswagen, and alike to predict and prevent performance issues before they affect critical business processes.
Elinext was challenged to test the system’s ability to collect and monitor heterogeneous data sets across a range of multi-vendor network hardware and software, including:
- Voice infrastructures from Cisco, Avaya, Microsoft, etc. - Virtual systems like Microsoft Hyper-V, VMware, etc. - Physical systems - Databases like Oracle, Sybase, Microsoft SQL Server, IBM DB2, etc. - Client/server applications and APIs
Elinext was to perform testing of the entire product comprising up to 30 integrated modules.
Solution
Elinext built a team that has been flexibly scaling up and down to keep up with the customer’s changing needs, with as many as 45 QA and testing experts at peak.
Throughout the project, the team has been constantly analyzing the customer’s delivery processes, requirements, infrastructure, and product to come up with an optimal strategy for consistent integration of both manual and automated testing into the software development process.
Elinext’s expertise helped to build an effective automation infrastructure, which enabled the customer to cut the costs of developing and maintaining test automation, as well as to expand the testing coverage by 340%.
Type of testing
Elinext built a team of QA and testing specialists that would set out for continuous verification and validation of the product in the following areas:
- Functional UI/UX - Cross-browser - Load - Stress - Penetration - High availability - Installability
- Integration - Compatibility - Internationalization - Reliability and availability - Backup and recovery - Compliance - Data-driven
Testing activities
Elinext’s dedicated team has been providing all-round testing services, which, among others, include:
- Analysis of business processes, requirements, and specifications - System analysis - Development of testing strategies - Test automation and execution - Reporting on the testing progress, defects, and product quality
Methodology
Elinext kicked off under the Scrum methodology and then switched to Kanban, being able to stay in line and enhance the customer’s product strategy. The team has ensured smooth communication on a daily basis.
Results
For over 12 years, Elinext’s QA and testing team has been instrumental in helping the customer to shorten the time-to-market and improve the quality of their product – a complex system for managing IT infrastructures.
Despite a wealth of multi-vendor hardware and software encompassed by the system, the team has been delivering testing reports according to the tight release schedule. As a result, the customer increased the product quality by 86% and the testing coverage by 340%.
Satisfied with the results of this long-term cooperation, the customer commissioned Elinext to perform ongoing testing of other products.
